How AI Chat on Your Website Increases Inquiries Without Annoying Customers
We've all experienced it. You come to a website and an annoying window pops up: "Can I help you?" which cannot be closed. This is an example of how not to do it. However, modern AI (like ChatGPT) brings a revolution.
AI Assistant, Not a Dumb Robot
Old chatbots worked on keywords. If you didn't write exactly what they expected, they got stuck. New AI chatbots understand context. They can answer complex questions about your products, advise on selection, or even joke. They are like your best salesperson working 24/7.
When and How to Show the Chat? (UX)
- Don't Annoy Immediately: Let the visitor look around. Show the chat only after a while or when they show interest (e.g., they are on the pricing page for a long time).
- Clear Purpose: Instead of "Hi", try "Do you have questions about our software prices?".
- Option to Close: Always give the option to minimize the chat.
Lead Collection and Qualification
AI chat can serve as a first filter. It finds out the customer's needs, asks for contact info, and only then connects them to a live salesperson. This saves time for your team, who only deal with relevant inquiries.
A properly set up AI chat is not annoying. It is a useful helper that increases conversions and improves the web experience.
How Can We Help at Rise.sk?
Deploy an intelligent AI chatbot on your website that answers customers instantly and increases inquiries. We implement solutions that really work. Check out our service and take your business to the next level.
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